EXCHANGES
REQUREMENTS AND LOCAL CODES
ANY CONFORMANCE WITH LOCAL CODES OR INSPECTIONS IS THE RESPONSIBILITY OF THE PURCHASER.
For Hawaii, Alaska, Canada, Puerto Rico, American territories outside main land and other international orders product warranty does not cover product shipping charges for replacement or damaged items in any shape or form and anytime or day after purchase. Client is solely responsible for all the shipping charges during the warranty period.
1 Year warranty from date of invoice.
Warranty for Malfunction & Manufacturer's defect only ( parts, labor & shipping not included). THIS WARRANTY IS VOID IN THE EVENT EQUIPMENT IS DAMAGED BY IMPROPER USE. This Warranty DOES NOT COVER malfunction and/or manufacturer's defects discoverable upon reasonable inspection on date of delivery, unless Warranty holder (1) submits photograph of defect or damage taken no later than date of delivery; and (2) reports defect or damage to company within 24 hours of date of delivery. Notwithstanding anything to contrary herein stated, this Warranty DOES NOT apply to any malfunction or manufacturer's defect unless Warranty holder: (1) obtains a return authorization number issued by company; (2) ships damaged or defective product to company under that authorization number together with original packaging and tracking number of carrier pursuant to which equipment was originally delivered; The company will issue company credit only for returns. No refunds. IN THE EVENT OF CHARGEBACKS OR STOP PAYMENTS, THIS WARRANTY IS VOID. RECEIVER MUST BE PRESENT UPON ARRIVAL OF MERCHANDISE. ANY DAMAGE DUE TO SHIPPING, DO NOT REMOVE ITEMS FROM THE ORIGINAL PACKAGING AND MUST BE REPORTED TO SPAANDEQUIPMENT.COM. PHONE # 800.418.0830. ANY CLAIM OR DAMAGE NOT REPORTED WITHIN 24 HOURS WILL NOT BE HONORED.TERMS & CONDITONS OF PURCHASE
Important Note*: TheSpaSupply.com, Skin Act strongly requires you ship your return with insurance using FedEx or UPS carriers. If there is any damage to the item upon return, we reserve the right to refuse refund, or to assess a restocking/repair fee to be subtracted from your return amount. SpaandEquipment.com, Skin Act will not be responsible for damage during return shipment. It is the responsibility of the sender to file a damage claim with their chosen carrier.
Any shipment that is refused from the carrier without first contacting SpaandEquipment.com, Skin Act may be subject to a restocking fee if the item is used and/or our cost for shipping; whichever is greater.
If the customers has an item that for safety reasons cannot be repackaged, the customer may be charged a restocking fee for the parts that cannot be reused. This includes but is not limited to:
If you have any questions, please contact our corporate office at the number below.
(858) 648-2021
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